Shipping policy

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2 to 5 working days, depending on the availability of products in stock, after validation of payment. *

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Any order placed before 2 p.m. (Monday to Friday) will be processed the same day. *

* Modification of delivery times according to periods of influence.

Exchange and refund policy

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After receiving the product, you have 24 hours to report a product dispute to the after-sales service. *

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* Only unused products will be refunded or exchanged. Exchanges valid only on the same product range. Return costs are your responsibility.

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Hair Beauty by V, reserves the right to refuse any exchange or refund in the event of abuse.